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Taxes/Custom Fees
- Global Shipping Tax Considerations: Be aware of your country's policies on taxes and duties for imported goods.
- Buyer's Responsibility: Buyers are responsible for any duties, customs clearance fees, and import taxes that may apply.
- Tax Collection: We do not collect these taxes and are not responsible for the tax systems of different countries.
- Inquiries: For any queries regarding taxes and duties, contact the relevant authorities in your country.
- Undelivered Packages: We cannot be held responsible for packages undelivered due to unpaid customs fees.
- Quick Insight on Shipping and Taxes:
- Origin: Goods are shipped from Latvia, part of the European Union.
- No import or additional fees for all EU countries.
- No import fees for UK orders under £135.
- Effective August 26, 2025, the President of the United States has imposed tariffs on the import of goods from Latvia. Any parcel purchased in our store with delivery to the USA will be subject to customs duties upon arrival in USA country!
- For other countries, check with local customs for potential fees.
- Non-payment of customs duties may lead to no refund for undelivered parcels.
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Returns Policy
- General Overview: We accept product returns within 14 days of delivery, but do not offer free returns due to the substantial weight of most products.
- Initiating a Return: Fill out the item return form and send it to for further instructions.
- Return Shipping Costs: Customers are responsible for all shipping costs associated with returning a product.
- Condition of Returned Goods: Items must be unused and in their original packaging for a refund.
- Refund Process: Refunds are issued after receipt and inspection of the returned item.
- Customer Support: Contact our Customer Support team for any questions or assistance with the return process.
