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Taxes/Custom Fees
- Global Shipping Tax Considerations: Be aware of your country's policies on taxes and duties for imported goods.
- Buyer's Responsibility: Buyers are responsible for any duties, customs clearance fees, and import taxes that may apply.
- Tax Collection: We do not collect these taxes and are not responsible for the tax systems of different countries.
- Inquiries: For any queries regarding taxes and duties, contact the relevant authorities in your country.
- Undelivered Packages: We cannot be held responsible for packages undelivered due to unpaid customs fees.
- Quick Insight on Shipping and Taxes:
- Origin: Goods are shipped from Latvia, part of the European Union.
- No import or additional fees for all EU countries.
- No import fees for USA orders under $700.
- No import fees for UK orders under £135.
- For other countries, check with local customs for potential fees.
- Non-payment of customs duties may lead to no refund for undelivered parcels.
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Returns Policy
- General Overview: We accept product returns within 14 days of delivery, but do not offer free returns due to the substantial weight of most products.
- Initiating a Return: Fill out the item return form and send it to for further instructions.
- Return Shipping Costs: Customers are responsible for all shipping costs associated with returning a product.
- Condition of Returned Goods: Items must be unused and in their original packaging for a refund.
- Refund Process: Refunds are issued after receipt and inspection of the returned item.
- Customer Support: Contact our Customer Support team for any questions or assistance with the return process.
